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About Changi Airport Group

Changi Airport Group (Singapore) Pte Ltd (CAG) (www.changiairportgroup.com) was formed on 16 June 2009 and the corporatisation of Singapore Changi Airport on 1 July 2009. As the company managing Changi Airport, CAG undertakes key functions focusing on airport operations and management, air hub development, commercial activities and airport emergency services. CAG also manages Seletar Airport and through its subsidiary Changi Airports International, invests in and manages foreign airports.


Overview

Singapore Changi Airport has four terminals with an annual handling capacity of 85 million passengers. Terminal 1 opened in 1981, followed by Terminal 2 in 1990, Terminal 3 in 2008 and Terminal 4 in 2017.

Changi Airport is the leading international air hub in Asia Pacific, serving more than 110 airlines, connecting Singapore to over 330 cities in 89 countries around the world . Over 68.3 million passengers passed through Changi Airport in 2019, making it the world’s sixth busiest airport pre-pandemic.


The Changi Experience

Since its opening, Changi Airport has received more than 650 “Best Airport” awards, including Business Traveller’s “Best Airport in the World” accolade 33 times. Changi Airport has also been named “World’s Best Airport” 11 times by Skytrax. Both travellers and airport visitors have much to see and do at Changi. With a wide array of facilities for relaxation such as the rooftop swimming pool, diverse entertainment arenas including free movie theatres, thematic gardens like the world’s first butterfly garden in an airport, complimentary wifi, the options are endless. Family-friendly amenities are also available for those travelling with children and infants.

Changi Airport has 400 retail and service stores, as well as 140 F&B outlets. Food lovers can choose from a diverse range of international cuisines and dining concepts, from full-service restaurants, cafes and bistros, bars and lounges, to food courts serving authentic Singaporean local delights. Changi Airport houses the first-in-the-world airport duplexes for two core airport concession categories – wines & spirits and cosmetics & perfumes. Get set to enjoy double volume of duty-free surprises!


Changi Airport Connector & Jurassic Mile

For the first time, visitors and the airport community can cycle or jog to Changi Airport, with convenient access onwards to Jewel Changi Airport and the terminals. A new route and place for recreational activities, the Airport Connector links Changi Airport to the other attractions on Singapore’s east coast, offering even more reasons for both locals and travellers to explore the rich charm that the East Coast has to offer. Rent a bike, freshen up or stop for some refreshments at the Hub & Spoke café and pit stop too.

Jurassic Mile is Singapore’s newest and largest permanent outdoor display of life-sized dinosaurs. More than 20 different pre-historic creatures from nine different species stretch over 1-kilometre of the cycling and jogging path. Expect to see carnivorous and herbivorous species, defensive dinosaurs, as well as those that fly. The tallest dinosaur stands at almost 5 meters high!


Jewel Changi Airport

A hallmark of Changi Airport’s growth is its commitment to innovation. Driven by this spirit of progress, CAG continues to reimagine the modern airport amidst competition on the global airports landscape and changing traveller habits and preferences. CAG set out to transform the airport from being just an air transport node to a destination in itself. The expansion of Terminal 1 (T1) to increase handling capacity and the redevelopment of the open-air carpark in front of the terminal were catalysts for CAG to build a mixed-use development located centrally within the Changi Airport complex. The ultimate aims of the project were to capture tourism mindshare and entice travellers to choose Singapore as their preferred stopover destination.

Jewel Changi Airport is developed by Jewel Changi Airport Trustee Pte Ltd, a joint venture between CAG and CapitaLand, one of Asia’s leading developers known for its extensive track record in building integrated developments that make efficient use of land to fulfil consumers’ intertwined live, work and play aspirations in one location. The 135,700 sqm complex comprises a total of 10 storeys – five above ground and five basement storeys, containing over 280 commercial units, with more than 30% dedicated to F&B and the remaining space for retail.

Jewel seamlessly links Changi Airport’s terminals, thus improving the experience for airport users. This enhanced connectivity will serve the growing number of do-it-yourself transfer passengers and travellers on intermodal transport (e.g. fly-cruise, fly-ferry). It will also provide a natural platform for the Changi Airport community to gather and for the broader Singapore community to fortify fond associations with Changi Airport.

Two key highlights of the Jewel experience include:

  • HSBC Rain Vortex: The HSBC Rain Vortex is a 40-metre tall indoor waterfall with water cascading through an oculus in the roof of the building. Set to be the world’s tallest indoor waterfall, the HSBC Rain Vortex was inspired by the frequent rains in Singapore and will complement the lush greenery surrounding the various lifestyle offerings, making it a sight to behold from every floor.
  • Shiseido Forest Valley: The Shiseido Forest Valley is a verdant four-storey landscape, which houses one of the largest indoor collection of plants in Singapore. The landscaping will complement the wide array of retail and F&B activities at Jewel, allowing visitors to shop and dine amidst a resplendent indoor forest.

The Jewel experience also consists of five different pillars:

  • Shop & Dine: Jewel contains over 280 units, with about 30% dedicated to F&B and the remaining space dedicated to retail. A quarter of the total leased units are flagship outlets, new-to-market brands and new-concept stores. The tenant mix also features well-established brands and anchor tenants, including a supermarket and a cinema. Further elevating the retail and dining experiences are the duplex retail spaces, terrace garden F&B options and dining facilities under the stars.
  • Fly: Jewel is a destination on its own, providing travellers with plenty to experience between flights, rides and stopovers. Early check-in counters and baggage storage facilities, open from 6am to midnight daily, allow travellers to have a worry-free experience while they shop, dine, relax and play to make the most of their time before flying out of Singapore. In line with the growth of Singapore as a regional cruise centre, Jewel also has the Changi Lounge which provides seamless transfers for passengers with connections to cruise and ferry services
  • Stay: YOTELAIR, known for its flexible accommodation options, opens its first-ever Asian property at Jewel. YOTELAIR Singapore Changi Airport is set to become an integral part of the multi-dimensional Jewel experience and the larger Singapore destination as well as a respite for travellers and transit passengers.
  • Play: Underscoring the theme of exploration is an eclectic mix of one-of-a-kind play attractions at the Canopy Park, located on the topmost level of Jewel. Canopy Park promises a gamut of fun experiences for the young and young-at-heart, with Manulife Singapore onboard as a partner for the Sky Nets attraction to promote an active and healthy lifestyle. On Level 4, the Changi Experience Studio will tell different slices of the Changi Airport story.

The Future

A 1,080-hectare plot of land located east of the present Changi Airport will be the site of Changi Airport’s next major development. Dubbed “Changi East”, it will include Terminal 5 (T5) and Changi Airport’s third runway, as well as the development of cargo complexes and other supporting aviation and ground transport infrastructure.

Set to be one of the largest terminals in the world, it will be able to handle 50 mppa in its initial phase and is scheduled for completion in the 2030s. T5 will increase Changi Airport’s total capacity to 135 mppa, and is a project being undertaken by CAG to ensure that Changi Airport continues to have the capacity to meet the growing demand for passenger and airfreight services.

T5 will be linked to the other terminals at Changi Airport, allowing the expanded Changi Airport to be operated as a single, integrated airport for ease of transfer between different terminals with airfield operational efficiency.

The existing third runway, currently used by the military, will be extended from 2.75km to 4km to handle larger passenger aircraft. Under the three-runway programme, almost 40km of new taxiways will also be built to connect the runway with the rest of Changi Airport.